RingCentral - CCS Media

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The trusted business communications platform.

Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. With RingCentral’s flexible, cost-effective cloud communications and collaboration solutions, business can be done more efficiently and effectively. From an all-in-one cloud phone system with team messaging and video conferencing to a complete contact centre and more, we build solutions for every business, no matter how big or small.

Smarter Business Communication Starts Here

The power of an open platform

Ability to embed communication functionality into workflow applications for increased productivity.
Integrations with leading business applications, including Salesforce, Google, Box, Okta, Microsoft Office 365, Oracle, and Zendesk.
Customisation and design of systems, by customers, with the RingCentral Connect Platform™.

World-class infrastructure

Bring global teams together. Manage one communications platform with global PBX services in over 40 countries, from just about anywhere.

Connect or build your favourite tools. Integrate hundreds of apps like Microsoft 365 and Google Workspace-or build your own with our open APIs.

Get real-time insights. See all system activity in a single window. Track and report service quality, system usage, and other key performance indicators—all at a glance.

RingCentral Office is the #1 cloud business communications system that unifies the way businesses of all sizes communicate, collaborate, and connect. Whether it’s voice, fax, team messaging, audio conferencing, video conferencing, or collaboration tools-RingCentral Office connects your business on any device, anywhere.

The RingCentral App is a single, unified experience for all of RingCentral Office’s communications and collaboration capabilities. The unified client brings all modes of communication into one place, reducing the time users waste switching between apps and device endpoints.

Contact Centre transforms how you manage customer service. By providing actionable analytics tools, easy-to-use dashboards, and omnichannel customer routing, Contact Centre empowers companies to improve the agent-customer relationship.

RingCentral Global Office eliminates geographical borders by offering a truly local solution throughout the world.

RingSense for Sales

Unlock value from every customerinteraction with secure, customisable, and optimised conversation intelligence, deeply integrated with your CRM.

RingSense is a conversation intelligence platform from RingCentral. It uses artificial intelligence to analyse communications data, automate tasks, and discover insights.

RingCentral RingCX

RingCentral RingCX brings together cutting-edge RingSense™ AI technology, omnichannel contact center, and RingCentral MVP unified communications. This delivers a next-generation AI-powered solution that is easy to deploy and transforms customer journeys across various touchpoints for personalised experiences.

Facilitating the Future of Hybrid Learning

The way educational organisations work has evolved dramatically over the past decade and will continue to do so as learnings emerge from COVID, hybrid learning requirements are established, and student experience expectations grow higher. Students, educators, and school staff are now more mobile, distributed, and connected than ever before. Outdated PBX equipment and disparate meetings and messaging solutions restrict the ability of schools to work at their full potential. The simple act of switching between disparate applications is hindering campus productivity significantly. With a cloud communications solution, education leaders not only meet today’s demands but prepare themselves for the future.

Smarter Business Communications Starts Here

RingCentral are a leading global provider of cloud-based unified communications and collaboration solutions for businesses. RingCentral’s platform goes beyond traditional on-premise phone systems, VoIP business phone service, and virtual PBX-providing clients with increased flexibility and cost-effectiveness.

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