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Future-Proof Program

Future-Proof Program

The Future-Proof Program is designed to help customers optimise the IT lifecycle of their Storage, Data Protection, HCI, & Networking products through a series of guarantees, offers, and assurances. Future-Proof provides support from beginning to end by guaranteeing outcomes, maximising investments and helping customers navigate IT futures. This program enables customers to focus on critical business needs while Dell Technologies handles the rest.

 

Future-Proof delivers customer advantages

The Future-Proof Program is designed to maximise investments, with a set of world class technology capabilities, to deliver customer value across Dell Technologies Storage, Data Protection, HCI and Networking solutions. 

 

Guarantee Outcomes

Going above and beyond customer expectations with guarantees that our world class technology capabilities will deliver as promised.

 

Maximise Investments

Ensuring customers can easily purchase, exchange, and upgrade IT solutions to seamlessly modernise technologies today and into the future.

 

Navigate IT Futures

Safeguarding IT futures with technologies and features designed to flexibly operate on premises or in the cloud, today and in the future.

 

The Program Offers

 

Three-year satisfaction guarantee

With the purchase of a three-year ProSupport agreement, Dell Technologies guarantees three-years of storage, data protection, HCI, & networking product satisfaction, while the industry standard is 30-days.1

 

Storage data reduction guarantees

Dell Technologies provides guaranteed storage data reduction rates for your workloads.2

 

Data protection deduplication guarantee

Use recommended best practices from Dell Technologies to get up to 55x data reduction guaranteed for data protection appliances.3

 

Tech Refresh & Recycle

Take the opportunity to trade-in existing, or competitive systems, in operational condition for credit towards next generation Dell EMC storage, data protection, and HCI product offerings.4

 

View Infographic

 

Clear price

Clear Price provides fair and transparent support price guidance for storage, data protection, and hyper-converged products.5

 

All-inclusive software

Everything you need to store and manage your critical data is included with your Dell EMC storage, HCI, & networking purchase.6

 

Anytime Upgrade

Flexible upgrade options, beyond just a next-gen controller swap. Upgrades that can be done anytime in contract as opposed to waiting three years or more and no renewal required when the upgrade is performed.7

 

Never-worry data migrations

It’s always easy to move to Dell EMC next generation Storage & HCI solutions with seamless upgrades and built-in data migration tools.8

 

Flexible Consumption

Dell Technologies provides flexible on-demand consumption models for IT infrastructure delivered by Dell Financial Services (DFS).9

 

 

Speak to a Specialist today to learn more about Dell Technologies Future-Proof Loyalty Program

 

Speak to a Specialist

 

 

 

1. Three-year Satisfaction Guarantee: Requires purchase of a 3-year ProSupport agreement. Compliance is based on product specifications. Any refund will be prorated. Applicable products include: PowerProtect DD, Dell EMC Unity, Dell EMC Unity XT, ECS Appliance,  PowerProtect Appliances, Isilon, Networking (N, S, Z Series, MX Switching Modules), PowerFlex appliance, PowerMax, PowerStore, PowerVault ME4, SC Series, XtremIO X2, VMAX All Flash, VxRail
2. Storage Data Reduction Guarantees: Requires customer signature and purchase of ProSupport Plus or ProSupport with Mission Critical. Applicable products include All-Flash Storage products only.
3. Data Protection Deduplication Guarantee – Requires customer signature and purchase of a ProSupport, ProSupport Plus or with the Mission Critical maintenance agreement. Applicable products include Data Protection products only.
4. Refresh & Recycle: Trade-In value determined based on market conditions at Dell EMC’s sole discretion. Applicable products include: PowerProtect DD, Dell EMC Unity, Dell EMC Unity XT, ECS Appliance, PowerProtect Appliances, Isilon, PowerFlex appliance, PowerMax, PowerStore, PowerVault ME4, SC Series, XtremIO X2, VMAX All Flash, VxRail
5. Clear Price: Excludes PowerVault ME4 and SC Series. Applicable products include: PowerProtect DD, Dell EMC Unity, Dell EMC Unity XT, ECS Appliance, PowerProtect Appliances, Isilon, PowerMax, PowerStore, XtremIO X2, VMAX All Flash and VxRail
6. All-Inclusive Software: Includes select software needed to store and manage data. Applicable products include: Dell EMC Unity, Dell EMC Unity XT, ECS Appliance, Networking (N, S, Z Series, MX Switching Modules), PowerFlex appliance, PowerMax, PowerStore, PowerVault ME4, SC All-Flash, VMAX All Flash, VxRail, XtremIO X2#
7. Anytime Upgrade. Requires purchase of ProSupport and either “Standard” or “Select” (where available) at point of sale to qualify. “Select” provides Next-Gen controller upgrade from Standard, plus choice of in-family upgrade or scale-out discount toward an additional appliance solution.  Additional terms and conditions apply.
8. Never-Worry Data Migrations: Does not include data transfer services. Customer responsible for ensuring data is backed-up. Applicable products include: Dell EMC Unity, Dell EMC Unity XT, PowerFlex appliance, PowerMax, PowerStore, SC Series, XtremIO X2, VMAX All Flash, VxRail
9. Flexible Consumption: Dell EMC Flexible consumption models enabled by Dell Financial Services (DFS). Applicable products include: PowerProtect DD, Dell EMC Unity, Dell EMC Unity XT, ECS Appliance, PowerProtect Appliances, Isilon, Networking (N, S, Z Series, MX Switching Modules), PowerMax, PowerStore, SC Series, XtremIO X2, VMAX All Flash, VxRail