Effective customer relationship management can reduce the cost of new client acquisition by organising and even automating engagement processes.
Not only that, it can help you increase your share of existing customer spend by enabling you to analyse historical interaction, and deliver services aligned to their needs.
The result is increased customer satisfaction, loyalty and ultimately, spend, with you.
With integrated sales and marketing tools, Microsoft Dynamics 365, delivered through an on premise or public cloud hosted environment, helps you analyse market trends and behaviour to connect the prospect and customer engagement journey.
Gaining enterprise grade CRM functionality but without the cost, is now possible thanks to Microsoft Dynamics 365.
No up-front costs
As an online solution, there is no up-front license cost, instead it is based on a monthly subscription meaning it’s possible to have it up and running in a matter of days.
You also benefit from having the latest updated technology at your fingertips, at all times. Available on mobile devices, delivering effective relationship and opportunity management is no longer dependent on whether or not you’re in the office or not.
Social media integration
Social sentiment tools that integrate data and reporting from social media directly into your Dynamics 365 application, are also available out of the box.
The connection between you and your clients is now seamless – help your customers deliver amazing experiences.