Artificial Intelligence for your hybrid cloud world
Predictive support automation
Unique product experience
HPE InfoSight, is the best-in-class AI solution to remove the burden of managing your infrastructure and solve your most challenging problems. HPE InfoSight uses cloud-based machine learning to provide global insights into the status and health of infrastructure, all in one location. HPE InfoSight predicts and prevents problems across the infrastructure stack and ensures optimal performance and efficient resource use. HPE InfoSight constantly analyzes and correlates millions of sensors every minute, allowing all customers to benefit as their systems get smarter and more reliable.
This is what you get with HPE InfoSight watching over your infrastructure 24×7:
HPE InfoSight sees beyond the limits of other tools because of its unique approach to data collection and analysis. Every second, millions of sensor measurements capturing the state of the systems, subsystems, and surrounding IT infrastructure in our global installed base are collected and analyzed.
HPE InfoSight continuously learns from the telemetry. It develops an understanding of the ideal operating environment for every workload and application. Advanced machine learning then drives its predictive analytics and recommendation engines. Then, problematic behavior is predicted through recognition of the underlining patterns and configurations in each system, resulting in significant customer impact.
HPE InfoSight transforms support into an experience without the headaches and frustration. Dubbed a necessary evil, vendor support in the industry has always been post‑mortem, break‑fix with multi-tiered escalations, mundane questions, manual log files, and finger‑pointing.
HPE InfoSight puts the focus on prevention. It uses predictive analytics to predict, prevent, and auto-resolve problems from storage to VMs before they can affect your business. Hundreds of predictive signatures from availability, performance, security, capacity, to data protection are continuously monitored in every system across the installed base.
If there is ever a problem experienced in the installed base, HPE InfoSight learns to predict the issue and prevent anyone else from seeing the same problem.
Predictive analytics takes away support escalations. HPE Nimble Storage has eliminated Level 1 and 2 support since 86% of problems simply go away.9 So, in the rare case, you need support, and you can speak directly to Level 3. Never be escalated again.
HPE InfoSight already has the information about your environment, so even the most complex issues get resolved quickly. Never recreate a problem or send log files again.
If HPE InfoSight detects a problem that can’t be automatically resolved, then our support engineers proactively investigate and reach out with the fix—even if the problem is outside of storage. Never worry about who to call because we call you.
86% of issues automatically predicted and resolved | No Level 1 or 2 support; Level 3 in<1 min on average | 54% of problems resolved are outside of storage | Net Promoter Score of 85
| Customer satisfaction >4.91 out of 5
Infrastructure powered by HPE InfoSight translates directly into significant financial impact. Enterprise Strategy Group researched hundreds of HPE and third‑party customers and arrived at these conclusions:10
Predictive cloud-ready, and timeless forbusiness value today and tomorrow. Experience radical simplicity and 99.9999% guaranteed availability.
Secure and versatile rack-optimized servers with a balance of performance, capacity, and manageability.
The ideal choice for remote and branch offices and growing business.
If at any time you need advice, clarification or any additional information about a product we sell, or a service we offer please get in touch. Lets Talk – 01246 200 200, alternatively complete the form.
1 “Redefining the standard for system availability,” 2017
2, 3 “Assessing the financial impact of HPE InfoSight predictive analytics,” 2017
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